Carlos Anton

Led reporting, data-quality, compliance, and service-delivery activities for US Corporate, Manufacturing & Distribution, LATAM, Canada, and I-9 re-verification populations. Served as the primary LATAM point of contact, translating stakeholder needs into accurate reporting, process controls, and actionable operational insights across 6 countries.

Led a team of up to 12 HR Service Representatives covering US Corporate, Manufacturing & Distribution, LATAM, and Canada populations. Served as primary LATAM Point of Contact across 6 countries.
Supervised and coached 16 HSRs across multiple regional populations; 2 team members advanced to Sr. HSR within the first year through structured 1:1 development.
Owned the LATAM Payroll Calendar cutoff coo

Promoted to QA Analyst with reporting and audit coverage across LATAM, EMEA, APAC, and US populations. Owned regional KPI reporting, analyzed transaction quality, and served as the primary HRBP reporting contact for all 6 LATAM countries.

Promoted from Jr. Analyst to QA Analyst, expanding audit scope from LATAM to include EMEA, APAC, and US populations. Primary HRBP reporting contact for all 6 LATAM countries.
Audited HR transactions (onboarding, job data changes) in Oracle HR Connect for LATAM, EMEA, APAC, and US populations, maintaining data accuracy and SOX compliance standards.
Led monthly HRBP review calls for all 6 LATAM coun

Audited HR transactions in Oracle HR Connect for LATAM and Mexico, ensuring data accuracy and SOX compliance standards.
Generated ad hoc and scheduled Excel reports to validate transaction data and support HR and non-HR stakeholders.
Contributed to process improvement initiatives for Reporting, Onboarding, and Job Data Change functions.
Served as backup for Work Structure configuration (Americas r

Facilitated onboarding, training, coaching, and learner assessments in a fast-paced service environment.

Facilitated onboarding, training, coaching, learner assessments, and employee readiness in a fast-paced service environment.

Provided customer service support, handling inquiries and resolving issues for customers.

Delivered bilingual support to U.S. and Canadian customers, documenting inquiries and resolving concerns through professional communication.

Provided customer service support, handling inquiries and resolving issues for customers.

Edited video content for the organization.

Provided general assistance in a metalworking company.