Carlos Angulo
@carlosangulo
Public relations and operations professional who strengthens institutional relationships under pressure.
What I'm looking for
I’m a bilingual public relations and operations professional with over 14 years of experience supporting diplomatic and corporate environments. I focus on high-level institutional relations, accurate live translations, and keeping communications clear in fast-moving situations.
In my roles with the Qatar Embassy and Stream Global Services, I managed administrative control systems, tracked executive agendas to improve efficiency, and handled complex workflows while maintaining strict confidentiality. I also led supervision of digital tools monitoring and used operational data analysis to prepare management-ready reports.
I bring strong capability in professional training, document translation, live meeting interpretation, and social media management, combining technical support with customer care fundamentals when needed. I’m known for optimizing processes, protecting information integrity, and helping teams work more effectively.
Experience
Work history, roles, and key accomplishments
Consular Public Relations
Qatar Embassy
Nov 2014 - Apr 2025 (10 years 5 months)
Managed strategic relationships with government bodies and diplomatic institutions to support smooth consular operations. Controlled administrative files and executed technical document translations, including live meeting interpretation under strict confidentiality.
Digital Tools Monitoring Supervisor
Stream Global Services
Sep 2012 - Oct 2014 (2 years 1 month)
Supervised compliant use of digital tools and information assets across operational accounts while applying corporate best practices. Performed operational data analysis, produced management reports, and delivered training to upskill personnel on new platforms.
Technical Support & Care Rep
Stream Global Services
Aug 2010 - Sep 2012 (2 years 1 month)
Provided technical support and customer care to US-based clients for Dell computer cancellations and returns. Resolved complex customer inquiries while maintaining strong satisfaction and retention performance.
Education
Degrees, certifications, and relevant coursework
INSAFORP / Cámara de Comercio
Technical Degree in Business Administration, Business Administration
2000 -
Completed a technical degree in Business Administration through INSAFORP / Cámara de Comercio.
Colegio Champagnat
High School Degree, Secondary Education
1994 -
Earned a high school degree from Colegio Champagnat.
Availability
Location
Authorized to work in
Job categories
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