Carlos Andres Sanchez Sanchez

I am a dedicated customer care professional with over two years of experience managing inquiries for international money transfers, primarily using Zendesk to support high-value clients at Euronet (Ria and Xe). I combine patience, initiative, and problem-solving to deliver accurate information and high-quality service in fast-paced environments.

Earlier in my career I worked in audiovisual media production as an animator and audio mixer, creating 2D/3D animation, characters, backgrounds, special effects, and mixed audio for film and TV. These creative roles sharpened my attention to detail, technical facility with digital tools, and ability to collaborate across teams.

I am highly proficient in English and a native Spanish (Castilian) speaker, with foundational French (A2). I seek roles that leverage my customer support expertise and technical/creative background, where I can contribute to process improvements and support high-value customer experiences.