Looking for a job

Carla R

@carlar

I build clear digital communications, intranets, and user-focused content that improve employee engagement and operations.

Canada

Message

What I'm looking for

I'm looking to build accessible, user-focused digital communications and content that support learning, advocacy, employee engagement, and digital innovation.

At Chatters Limited Partnership, I design company-wide communication strategies, newsletters, email campaigns, and a SharePoint intranet that improved access to internal resources and saves over $20,000 annually.

I work across HR, Finance, Marketing, and IT to maintain consistent messaging, improve digital platforms through engagement analysis, and create SOPs and employee manuals that support operational clarity.

My background also includes opening Chatters' first Ontario flagship store, building national training programs, and supporting product launches through market research. I bring UX/UI design, front-end development, storytelling, and user research to accessible, community-focused digital experiences.

Experience

Work history, roles, and key accomplishments

Current

Facility & Maintenance Coordinator

Current

Chatters Limited Partnership

Jun 2024 - Present (2 years 3 months)

Organizes, directs and reviews skilled building trades work as well as building operations across 120 store locations in Canada. Supervises lead workers performing building maintenance work and schedules work orders with contractors.

Facilities Management Maintenance Coordination Supervision Contractor Management Maintenance Scheduling

Current

Communications Coordinator

Current

Chatters Limited Partnership

Jun 2021 - Present (5 years 3 months)

Designed and implemented a company-wide communication strategy integrating newsletters and email campaigns, improving engagement and clarity across all departments. Created and managed a SharePoint intranet site, increasing accessibility to internal resources and saving over $20,000 annually.

Strategic Communications Content Planning Internal Communications Employee Engagement Copywriting Editorial Management Digital Marketing Social Media Coordination SharePoint Webflow Editor X Cross Functional Collaboration Visual Design UX Design Engagement Analysis Trend Tracking Project Management Process Optimization

Virtual Administrative Assistant

Duplantis Hair Official

Jul 2021 - Feb 2025 (3 years 7 months)

Conducted targeted market research supporting new product launches, leading to a 10% increase in sales. Managed executive scheduling and workflows across multiple calendars, reducing scheduling conflicts by 60%.

Market Research Executive Scheduling Calendar Management client support Correspondence Management

Retail Manager

Chatters Limited Partnership

Nov 2011 - Jun 2021 (9 years 7 months)

Opened and managed the company’s first Ontario flagship store, increasing company revenue by 25%. Designed and implemented national training programs, reducing employee turnover by 30%.

retail management Store Opening Training Program Design Brand Consistency Onboarding Operational Excellence