Carla NicoleCN
Open to opportunities

Carla Nicole

@carlanicole

Dedicated team lead with a passion for customer service excellence.

United States

What I'm looking for

I am looking for a role that values customer service and teamwork, where I can grow and contribute positively.

I am a highly positive and personable individual who thrives on making people feel welcomed and attended to. My experience spans various roles, including as a Team Lead at Walgreens, where I was responsible for supervising shifts, managing cash handling, and ensuring operational efficiency. My commitment to providing an excellent consumer experience drives my work ethic.

In addition to my retail experience, I have worked as a Roadside Assistant for Agero Service Corp., where I provided essential support to customers in need of roadside assistance. My role involved answering calls and coordinating services such as tire changes and vehicle towing. Furthermore, I have experience in the healthcare sector as a Dental Assistant, guiding pediatric patients through their appointments and assisting with various dental procedures.

Experience

Work history, roles, and key accomplishments

SS

Dental Assistant

Smiths Little Smiles

Mar 2024 - May 2024 (2 months)

Assisted in pediatric dental procedures by guiding patients, performing x-rays, and managing reception duties including call handling and insurance updates.

WA

Team Lead

Walgreens

Aug 2022 - Apr 2023 (8 months)

Managed store operations as a Shift Lead, responsible for opening and closing the store, supervising team members, handling cash, and ensuring readiness for the next business day.

AC

Roadside Assistance

Agero Service Corp.

Jul 2020 - Jun 2021 (11 months)

Provided remote roadside assistance by answering intake calls and coordinating services such as tire changes, battery jump-starts, and vehicle towing.

Education

Degrees, certifications, and relevant coursework

LS

Leo G Cigarroa High School

High School Diploma, General Education

2015 - 2019

Graduated with a high school diploma, completing a curriculum that included various subjects and extracurricular activities.

Tech stack

Software and tools used professionally

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Carla Nicole - Dental Assistant - Smiths Little Smiles | Himalayas