At FORIU, I coordinate daily operations and service assignments, following up with operational staff and established processes. I also handle service issues and customer requests, coordinating solutions across departments to support service continuity.
At EAP Latina de México, I managed invoicing in COMPAQ, payment complements, and accounts receivable follow-up. I handled invoice submissions through email and customer portals and prepared tracking reports.
Earlier, I processed payments and analyzed accounts receivable portfolios at Iké Asistencia, and managed electronic invoicing and administrative processes using Mexico’s SAT platform and Tralix at Navasol. At American Express, I provided specialized customer support to the Argentine market, including case follow-up and resolution.
