At PHU HUNG THINH DEVELOPMENT COMPANY LIMITED, I worked as a Service Supervisor, overseeing operational services including housekeeping, security, and technical maintenance. I conducted inspections, supervised contractors, and helped ensure work followed standards and procedures.
I also handled resident feedback and complaints, coordinating with relevant departments to resolve issues. I participated in service-quality reporting and proposed improvements to the customer experience.
Earlier, I worked in Reception at the same company, welcoming customers and handling inquiries, requests, and administrative tasks. I also supported instructors and students as a Teaching Assistant at TRUNG TÂM ANH NGỮ APPOLO / APPOLO ENGLISH.
