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Monique Barnard

@moniquebarnard

Hospital receptionist at Wilgers Life Hospital handling patient admissions, medical aid authorizations, and billing administration.

South Africa

Message

At Wilgers Life Hospital, I carry out reception, admission, and discharge duties, following hospital protocols. I liaise with medical aids for patient authorizations and handle admission administration, including coding, billing, and casualty file submissions.

I also manage authorization and rejection screens, collect payments, and work with Imeds and Impilo. Earlier, at Medforum Mediclinic Hospital, I handled reception and patient admissions, and at BOSASSA Group I worked as a Personal Assistant.

Experience

Work history, roles, and key accomplishments

Current

Main Reception Switchboard

Current

Wilgers Life Hospital

Aug 2017 - Present (9 years 3 months)

Carried out admission, discharge, and receptionist duties in accordance with hospital protocols. Liaised with medical aids for authorization, managed cash handling, and worked on Imeds and Impilo systems.

IMEDS Impilo Admissions Discharges Medical Aid Authorizations Cash Handling Switchboards COID DNFB

Assistant

CURRO

Oct 2016 - Apr 2017 (6 months)

Assisted students with homework, supervised on the playground, and prepared meals.

Child Supervision Homework Assistance Meal Preparation

Personal Assistant

BOSASSA Group

Mar 2015 - Aug 2016 (1 year 5 months)

Managed emails, time sheets, switchboard duties, ordering stock, scheduling meetings, and organizing events.

Email Management Timesheets Switchboards Stock Ordering Meeting Scheduling Event Organization Diary Management

Receptionist

Medforum Mediclinic Hospital

Jan 2012 - Feb 2015 (3 years 1 month)

Maintained personal records and files, handled telephone enquiries, quotations, cash handling, and switchboard duties. Managed staff, issued receipts, and worked on S400 system.

AS 400 Scanning Printing Typing Filing Cash Handling Switchboards Email Correspondence Stock Sheets Theatre Lists Patient Admissions Pre Admission

Amin Clerk (after hours)

Medforum Mediclinic Hospital

Jan 2012 - Feb 2015 (3 years 1 month)

Performed reception duties for specialist doctors including a podiatrist, dermatologist, ophthalmologist, psychiatrist, and maxillofacial surgeon.

Reception Duties Medical Terminology Appointment Scheduling

Day Care Assistant

Borrelbekkies

Nov 2013 - Jan 2014 (2 months)

Aided in child development, planned daily activities, provided snacks and meals, arranged nap times, and provided first aid when necessary.

Child Development Activity Planning First aid

Day Care Assistant

Kruintjie Kleuterskool

Apr 2013 - Jun 2013 (2 months)

Aided in child development, planned daily activities, provided snacks and meals, arranged nap times, and provided first aid when necessary.

Child Development Activity Planning First aid

Education

Degrees, certifications, and relevant coursework

Stadio

Bachelor's degree, Human Resource Management

Completed a Bachelor's degree in Human Resource Management in 2024.

TEFL Universal

TEFL Certificate, Teaching English as a Foreign Language

Earned a TEFL Certificate in Teaching English as a Foreign Language and a TEYL Certificate in Teaching English to Young Learners in 2023.

Stadio

Higher Certificate, Business Marketing Management

Completed a Higher Certificate in Business Marketing Management in 2022.

College SA

Diploma, Medical Receptionist

Completed a Diploma in Medical Receptionist in 2014.

UNISA

Early Childhood Development

Studied Early Childhood Development in 2013.

High school Oosterland

High School Diploma, General High School

Completed high school education in 2011 with subjects including Afrikaans, English, Business Studies, Mathematical Literacy, Life Orientation, Computer Application Technology, and Tourism.