I'm looking for remote, work-from-anywhere opportunities in Customer Success or digital marketing, where I can build lasting client relationships, drive retention, and help brands grow. I combine an e-commerce and content background with coaching training focused on long-term success.
Candela Bento
@candelabento
Bilingual Customer Success & e-commerce specialist (EN/ES). I grow e-commerce brands through content, customer retention, and digital marketing.
What I'm looking for
I'm a freelance digital marketing and e-commerce consultant, writing and repurposing content for social media and e-commerce platforms while using AI tools to accelerate production and maintain a consistent brand voice.
I've managed end-to-end online operations, from listings through customer support and retention, and researched competitor data, market trends, and audience insights to grow organic reach and engagement. My tools include Shopify, Tienda Nube, MercadoLibre, Canva, Wix, Meta Business Suite, Google Ads, Analytics, and CapCut.
Previously, I strengthened customer relationships and retention at bet365, advised customers on Google Ads products at Atento S.A., and delivered calm, safety-focused service as cabin crew for Avion Express and Ryanair.
I hold a Master's in Coaching & Organizational Leadership, which I apply to building strong, long-term client relationships. I'm passionate about e-commerce, content creation, and helping brands and clients grow — and I'm looking for fully remote, work-from-anywhere roles.
Experience
Work history, roles, and key accomplishments
Freelance Digital Marketing & E-commerce Consultant
Freelance
Write, edit, and repurpose content for social media and e-commerce platforms, leveraging AI tools to accelerate production while maintaining brand voice. Manage end-to-end online product sales, from listing to customer support and retention.
Education
Degrees, certifications, and relevant coursework
Univesidad del Atlántico
Master’s Degree, Coaching and Organizational Leadership
2024 - 2026
Grade: 8.5
Activities and societies: Specialized in personal, ontological, and business coaching, developing skills in communication, leadership, and guiding people and teams toward long-term goals.
Postgraduate program bridging coaching and organizational leadership, with a focus on client relationships, team dynamics, and helping people and businesses reach their goals — skills I apply directly to customer success and account management.
Tech stack
Software and tools used professionally
Availability
Location
Salary expectations
Social media
Job categories
Skills
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