CAMILLE MACAPOBRE
@camillemacapobre
Customer service associate with experience supporting customers at Tech Mahindra Limited Company and assisting guests at Hildibrand Hotel.
CroatiaWhat I'm looking for
At Seidopro Global, Inc, I processed and verified international shipment documents, updated shipment information, and checked records for missing details or discrepancies.
At Tech Mahindra Limited Company, I assisted customers through email, phone, and chat, processed requests and transactions, and coordinated with other departments to resolve issues. At Hildibrand Hotel, I welcomed guests, handled food orders and hotel bookings, and assisted with check-in and check-out.
Experience
Work history, roles, and key accomplishments
Waiter / Receptionist
Hildibrand Hotel
Jan 2023 - Dec 2023 (11 months)
Welcomed and assisted guests, responded to enquiries, and handled phone calls for food orders and hotel bookings. Took customer orders and prepared buffet service for lunch and dinner.
Customer Associate Support
Tech Mahindra Limited Company
Jan 2020 - Dec 2021 (1 year 11 months)
Assisted customers with inquiries and concerns through email, phone, or chat, providing accurate and timely responses. Provided customer support and issue resolution by addressing complaints and ensuring satisfaction.
Documentation Associate
Seidopro Global, Inc
Jan 2019 - Dec 2020 (1 year 11 months)
Processed and verified shipment documents from international shipments, ensuring accuracy and completeness. Encoded and updated shipment information in the company's system, maintaining accurate records.
Education
Degrees, certifications, and relevant coursework
University of the Visayas
Bachelor of Science, Business Administration
2014 - 2018
Bachelor of Science in Business Administration from the University of the Visayas from 2014 to 2018.
Magdugo Elementary School
High School Diploma, General Studies
2010 - 2014
High school education at Magdugo Elementary School from 2010 to 2014.
Magdugo Elementary School
Elementary School Diploma, General Studies
2005 - 2010
Elementary education at Magdugo Elementary School from 2005 to 2010.
Tech stack
Software and tools used professionally
Availability
Location
CroatiaAuthorized to work in
Salary expectations
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