I’m looking for a job where I can use my skills, continue learning, and grow professionally. I also value a positive work environment where I can work well with a team and contribute to the company’s goals. I would prefer a stable opportunity where I can build my experience and take on more responsibilities over time.
Camille Jennings
@camillejennings
I’m a hardworking, dependable person who enjoys learning. My experience in customer service and finance can contribute to any company profesionally.
What I'm looking for
My work spans collections, account reconciliation, invoicing analysis, and client payment resolution, including improving overdue-account tracking and refining collection strategies. I've led and mentored customer service and call center teams, streamlined workflows, and built durable client relationships through proactive, practical support.
Experience
Work history, roles, and key accomplishments
Guides clients in selecting benefits, ensuring coverage aligns with their needs and goals. Builds long-term client relationships and offers insights on life, annuity, and supplemental benefits.
Guides strategic product choices, enhancing market standing and client trust. Educates clients on asset management and collaborates with stakeholders for tailored financial plans.
Assistant Manager of Food and Beverage
Mckibbon Hospitality
May 2025 - Sep 2025 (4 months)
Managed daily operations, boosting efficiency and enhancing guest satisfaction. Streamlined inventory processes and led team training sessions.
Business to Business Collections Specialist
McCarthy Burgess and Wolff
Nov 2023 - Jul 2024 (8 months)
Reduced overdue accounts by implementing automated reminders, improving cash flow and client trust. Enhanced invoicing accuracy through data analysis and collaborated with teams to resolve payment disputes.
Call Center Manager
Contract Callers, Inc
Sep 2023 - Sep 2023 (0 months)
Led agents to enhance performance, boosting satisfaction and team efficiency. Coordinated with managers to refine workflows and mentored agents to elevate morale.
Customer Service Supervisor
Contract Callers, Inc
Feb 2021 - May 2023 (2 years 3 months)
Guided a team to boost efficiency and satisfaction through strategic mentorship. Collaborated with leadership to analyze performance and streamline task completion processes.
Collections Agent
Contract Callers, Inc
Mar 2020 - May 2023 (3 years 2 months)
Managed accounts, ensuring accuracy and resolving discrepancies, boosting payment compliance. Conducted reconciliations and engaged with clients to resolve overdue balances.
Preferred Rewards Specialist / Elite Premium Relation Customers
Merrill Lynch
Jan 2013 - May 2018 (5 years 4 months)
Enhanced client engagement through tailored financial strategies, boosting satisfaction and loyalty. Executed strategic outreach and streamlined processes for efficiency.
Financial Solutions Advisor
Merrill Lynch
Jan 2013 - May 2018 (5 years 4 months)
Advised clients on investment strategies, boosting portfolio growth and satisfaction. Built client relations, ensuring compliance and addressing management concerns effectively.
Retirement Rollover Specialist
Merrill Lynch
Jan 2013 - May 2018 (5 years 4 months)
Managed financial transactions, enhancing 401k account accuracy and efficiency. Facilitated stock and mutual fund trades, boosting client satisfaction and retention.
Category Assistant (Contract)
Capital Staffing
Jul 2017 - Feb 2018 (7 months)
Managed financial updates, pricing, and promotions, ensuring accuracy and consistency. Validated and processed sales plans and cost changes daily.
Premium Relationship Associate – Personal Investing
May 2007 - Dec 2012 (5 years 7 months)
Aligned investment strategies with client goals, boosting portfolio performance measurably. Expanded client base through personalized service and educated clients on investment risks.
Education
Degrees, certifications, and relevant coursework
Florida State University
Bachelor of Science, Finance and Accounting
2001 - 2006
Grade: 3.8
Activities and societies: Student government - Dorm President, Minority Business Society, Delta Sigma Pi- Professional Business Fraternity, Phi Alpha Delta - Professional Pre-Law Fraternity, SISTUHS, Inc - Social Group focused on scholarhip, education and community, serving underrepresented communities.
Bachelor of Science in Finance from Florida State University, with minors in English Literature, Spanish Literature, and Early Childhood Education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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