Mohamed Hamid

Act as the primary contact for the servicing of commercial client requests, including account servicing, bank transaction inquiries, and technical support. Support a portfolio of clients, assist with general corporate financial activities, implement tickets, and maintain deposit accounts.

Responsible for handling communications with customers and performing various functions focused on submitting and completing applications for applicants. Facilitated components of the credit application process, including identity verification, judgmental review, and negotiation of loan terms.

Developed new business by analyzing account potential, initiating, developing, and closing sales while recommending new applications and sales strategies. Completed investment deals by making initial presentations and closing sales through high-level cross-questioning tactics.

Managed an assigned high-net-worth client book of business focusing on maintaining strong client-bank relationships. Analyzed clients' financial operations by evaluating their financial position to identify risk exposure and coordinated business and personal account banking needs.

Assisted customers with financial planning, business banking, and investment solutions, delivering exceptional financial services to new and existing high-value customers. Provided financial management guidance based on customer objective analysis by identifying risks and opportunities in clients’ accounts.

Responsible for investigating and completing non-fraud claims in a secure, reliable, scalable manner. Managed investigation of claims to protect customers and Wells Fargo from non-fraud losses, monitoring moderate to complex account activity requiring research.

Assisted customers with financial planning, business banking, and investment solutions, delivering exceptional financial services to new and existing high-value customers. Provided financial management guidance based on customer objective analysis by identifying risks and opportunities in clients’ accounts.

Acted as Manager on duty for a full-service hotel, handling confidential information without supervision. Accountable for nightly audit reports, managing nightly staff, and overnight hotel operations.

Responsible for the review of home mortgage loans and all related documents. Assessed mortgage loan files that met federal and company guidelines for bank-to-bank acquisition and suspended or recommended loans for non-purchase if guidelines were not met.

Managed day-to-day operations to deliver union member benefits to set up their permanent life insurance. Accounted to 35 families per week while working with 44,000 different unions and associations to provide insurance consultations and identify risk exposure.

Currently pursuing an undergraduate degree in Computer Science/Engineering Management. This program combines technical computer science principles with management skills.

Completed high school education and graduated in 2013. Focused on general academic subjects.

Obtained an Associate in Science degree with a focus on Computer Science. The curriculum covered foundational concepts in computing.