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Camila Lopez

@camilalopez

Message

I keep office and healthcare operations organized, accurate, and moving in fast-paced environments.

United States

Message

I coordinate daily office operations at Cicchini Asphalt, managing calendars, client communication, supplies, bookkeeping support, and workflow tools that improve follow-through.

Previously at Illinois Bone & Joint Institute, I supported patient flow, surgery scheduling, insurance authorizations, referrals, and HIPAA-compliant medical records. I bring 10+ years of administrative and healthcare operations experience and communicate fluently in English and Spanish.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Cicchini Asphalt, LLC

Jan 2022 - Present (4 years 10 months)

Coordinate daily office operations, manage inventory and supplies, and serve as a primary point of contact for clients. Support bookkeeping, filing, and document organization while developing workflow tools to improve efficiency.

Office Administration Scheduling Inventory Management Customer Service Bookkeeping Microsoft Office Workflow Improvement

Medical Assistant

Illinois Bone & Joint Institute

Jan 2019 - Dec 2022 (3 years 11 months)

Supported physicians and clinical teams with patient preparation, clinical procedures, and patient flow. Coordinated referrals, imaging, insurance authorizations, and scheduled surgeries and appointments across hospital systems.

Patient Care Clinical Procedures Insurance Authorization Referral Coordination Scheduling Medical Documentation Communication Skills

Patient Representative & Medical Records

Illinois Bone & Joint Institute

Jan 2012 - Dec 2019 (7 years 11 months)

Verified insurance coverage, processed copayments, scheduled appointments, and managed phone inquiries and records requests. Processed medical-record requests in accordance with HIPAA requirements.

Insurance Verification Patient Services Medical Records Management HIPAA compliance Scheduling Customer Service