At Sescoop/PR, I led business analysis and product ownership for enterprise software implementation, optimisation, and continuous improvement. I translated stakeholder needs into requirements, user stories, acceptance criteria, and prioritised backlogs while guiding delivery through UAT, defect management, and release validation.
I've also coordinated international programmes at World Study Brasil, managing partner relationships and customer operations across a nationwide network.
I bring 10+ years of experience connecting business needs, processes, and technology, process improvement, training, and stakeholder engagement.
Brazil