@cameronwarren
Alarm monitoring representative who dispatched emergency responses and advised customers about alarms.
VietnamAt CPI Security, I monitored alarms, dispatched emergencies, and advised customers about signals at residential and commercial properties.
I also troubleshot issues and corrected customer account information after the customer support team left for the evening.
At Express Oil Change & Tire Engineers, I worked part-time on tires, brakes, and oil changes, and helped correct customer information in the system.
Work history, roles, and key accomplishments
CPI Security
Aug 2025 - Jun 2026 (10 months)
Monitored alarms and dispatched emergency services, advising customers on alarm details and troubleshooting. Handled customer account data entry and corrections after support hours.
Express Oil Change & Tire Engineers
Jan 2024 - Aug 2025 (1 year 7 months)
Performed tire, brake, and oil change services. Assisted with entering and correcting customer information in the system.
Printful
Sep 2023 - Jul 2024 (10 months)
Picked clothing items for large orders and packaged items for shipping. Provided support across the warehouse floor as needed.
Valvoline Instant Oil Change
Jun 2022 - Sep 2023 (1 year 3 months)
Certified topside and bottom side service technician, ensuring all customer needs were met during oil changes and basic vehicle services.
LaserShip
May 2022 - Sep 2023 (1 year 4 months)
Unloaded packages from the belt and sorted them into labeled bins by number.
Jack in the Box
Feb 2022 - May 2022 (3 months)
Handled order taking, food preparation, and customer service. Maintained cleanliness of the lobby and restrooms.
Five Guys
Jan 2021 - Jul 2021 (6 months)
Worked as a fry cook and assisted with grilling, prep, and stocking. Provided support across all kitchen stations.
Degrees, certifications, and relevant coursework
ESL Education (Online course), ESL Education
2026 - 2026
Completed an online ESL education course.
GED, General Education
2022 - 2023
Earned a GED.
Software and tools used professionally
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