Caleb Kilonzo
@calebkilonzo
I deliver attentive customer service across client support, hospitality, and food service.
KenyaWhat I'm looking for
I've supported customers at Brushstroke CNC by responding to inquiries through phone calls, WhatsApp, and face-to-face interactions. I maintained accurate customer and transaction records while resolving concerns promptly.
At Café Kazuri, I prepared and cooked meals to required quality and presentation standards while serving customers. I maintained food hygiene, kitchen cleanliness, sanitation, and safe food handling practices.
During my internship with the Social Health Authority, I assisted clients with healthcare registration and related services. I handled confidential records accurately and professionally in a customer-facing environment.
Experience
Work history, roles, and key accomplishments
Customer Service Assistant
Brushstroke CNC
Nov 2024 - Dec 2025 (1 year 1 month)
Responded to customer inquiries professionally through phone calls, WhatsApp, and face-to-face interaction. Maintained accurate customer records and resolved concerns promptly to ensure high satisfaction.
Intern
Social Health Authority
Sep 2020 - Jan 2021 (4 months)
Assisted clients seeking healthcare registration and related services. Maintained confidential records with a high degree of accuracy and professionalism.
Chef and Waiter
Café Kazuri
Prepared and cooked meals according to required quality and presentation standards. Maintained high standards of food hygiene, cleanliness, and kitchen sanitation.
Education
Degrees, certifications, and relevant coursework
Nairobi Technical Training Institute
Diploma, Supply Chain Management
2019 - 2024
Pursued a Diploma in Supply Chain Management, gaining knowledge in logistics, procurement, and inventory management.
Matinyani Boys Secondary School
Kenya Certificate of Secondary Education, General Studies
2015 - 2018
Completed Kenya Certificate of Secondary Education, building a strong foundation in academics and discipline.
Availability
Location
KenyaAuthorized to work in
Job categories
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