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Caleb Finley

@calebfinley

Project Coordinator with Jehovah’s Witnesses U.S. Branch, coordinating a 35–40-person team serving approximately 2,000 people daily.

United States

Message

What I'm looking for

I’m transitioning into project coordination and looking to apply my experience coordinating operations, schedules, resources, and time-sensitive workflows.

At Jehovah’s Witnesses U.S. Branch, I coordinated daily operations for a 35–40-person team preparing and serving approximately 2,000 people per day. I planned assignments and adjusted staffing, priorities, and resources to keep time-sensitive workflows on schedule.

I tracked work progress and communicated priorities with team members and other coordinators. When needs changed or unexpected issues arose, I helped resolve operational problems and maintain consistent service.

As a Customer Service Representative at Sx3, I handled customer communications by phone and email, investigated concerns, and scheduled appointments. I maintained organized customer information and documentation while managing multiple requests.

My background includes project and operations coordination, customer-facing work, and formal introductory training in computer information systems. I’m completing the Google Project Management Professional Certificate through Coursera.

Experience

Work history, roles, and key accomplishments

Kitchen Coordinator / Operations Lead

Jehovah's Witnesses U.S. Branch

Oct 2023 - Sep 2026 (2 years 11 months)

Coordinated daily operations for a 35-40-person team serving approximately 2,000 people per day. Managed schedules, delegated tasks, and resolved operational issues to maintain efficient service delivery.

Project Coordination Operations Coordination Workflow Management Scheduling Task Delegation Team Leadership Documentation Training Issue Resolution

Customer Service Representative

Sx3

May 2021 - Oct 2023 (2 years 5 months)

Handled inbound and outbound customer communications by phone and email, providing timely and accurate support. Investigated concerns, scheduled appointments, and managed multiple requests while maintaining clear documentation.

CRM Software Microsoft Office Client Communication Issue Resolution Scheduling Documentation

Education

Degrees, certifications, and relevant coursework

Coursera

Google Project Management Professional Certificate, Project Management

Pursuing the Google Project Management Professional Certificate, currently in progress.

Penn Foster College

Certification, Computer Information Systems

Completed formal introductory training in computer information systems, including foundational knowledge in preparation for the CompTIA A+ certification.