Caden Sawyer
@cadensawyer
Systems Administrator at Century Communities supporting Microsoft 365 and Intune, with endpoint migration planning across 1,170 device records.
United StatesWhat I'm looking for
At Century Communities, I support company-wide service desk, endpoint, Microsoft 365, and Intune needs, along with networking for new model homes and sales offices. Before that, at HistoryMaker Homes, I owned planning for a cloud-first endpoint migration across 1,170 device records.
At HistoryMaker Homes, I built a 44-function PowerShell admin console with 719 automated tests and drove the fix for exposed firewall administration and an unrestricted super-admin account. I’m CompTIA Security+ and A+ certified, and I’m seeking a remote or hybrid Systems Administrator role.
Experience
Work history, roles, and key accomplishments
Provides IT support for the entire company, including service desk, endpoint, Microsoft 365 and Intune support, and networking for new model homes and sales offices.
IT Support Specialist III / ITSM
HistoryMaker Homes
Apr 2026 - Oct 2026 (6 months)
Owned planning for a cloud-first endpoint migration, built a 44-function PowerShell admin console, and drove fixes for firewall and VPN exposure. Managed IT operations for about 130 employees, including vendor management and on-call support.
Administered Active Directory and Entra ID, supported macOS through Jamf Pro, and resolved 150+ ServiceNow tickets weekly while maintaining high customer satisfaction.
Provided primary technical support for My.Scouting across 250+ regional councils, improving response time by 40%. Managed Active Directory and MFA setup and recovery, and designed SharePoint sites with optimized permissions.
Provided Tier 1 support for Windows and macOS, including password resets, account unlocks, and basic Active Directory tasks. Created and managed ServiceNow tickets and escalations.
Education
Degrees, certifications, and relevant coursework
Byron Nelson High School
High School Diploma, General Studies
Completed high school education at Byron Nelson High School in 2020.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
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