Skip to main content
BS
Open to opportunities

Busayomi Solomon

@busayomisolomon

People Operations professional at Kuda Bank who designed its PIP framework and revamped onboarding with BambooHR and Lattice.

Nigeria
Message

At Kuda Bank, I designed and implemented the Performance Improvement Plan framework and coordinate performance review cycles with managers. I also revamped onboarding using BambooHR and Lattice to structure workflows and capture new-hire feedback.

I’ve supported employee operations across Kuda Bank’s growth, including managing lifecycle processes and coordinating the setup and operational readiness of its Abuja office. Earlier, I coordinated recruitment and HR administration at Kuda Bank, and supported customers at Access Bank.

Experience

Work history, roles, and key accomplishments

Access Bank logoAB

Customer Service Officer

Access Bank

Feb 2019 - Apr 2021 (2 years 2 months)

Managed customer enquiries and ensured timely resolution of issues while maintaining service standards. Prepared routine service reports and maintained accurate records.

Education

Degrees, certifications, and relevant coursework

LS

Lean Six Sigma

Yellow Belt, Lean Six Sigma

Lean Six Sigma Yellow Belt (In View).

CM

Chartered Institute of Personnel Management

Associate, Chartered Institute of Personnel Management (ACIPM), Personnel Management

Associate, Chartered Institute of Personnel Management (ACIPM).

HL

Human Resource Professional License

Human Resource Professional License (HRPL), Human Resources

Human Resource Professional License (HRPL).

Udemy logoUD

Udemy

Human Analytics in HR, Human Analytics

Human Analytics in HR course from Udemy.

University of Ilorin logoUI

University of Ilorin

Bachelor of Science, Finance

B.Sc. in Finance from the University of Ilorin.

Get matched with your dream remote job

Sign up now and join over 1,000,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan