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Bukola Apampa

@bukolaapampa

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Motivated sales professional with a passion for financial crime compliance.

United Kingdom

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What I'm looking for

I am looking for a role that fosters growth, innovation, and collaboration in financial crime prevention.

I am a motivated sales professional with hands-on experience in B2B client engagement, prospecting, and relationship building. My recent exposure to financial crime compliance concepts has fueled my passion for contributing to the fight against money laundering and fraud. I have successfully managed the entire sales cycle, achieving 125% of revenue targets and expanding market share by 25%. My proficiency in delivering tailored IT and digital print solutions has enhanced client satisfaction by 30% through innovative engagement strategies.

Throughout my career, I have demonstrated the ability to exceed targets, retain high-value clients, and streamline operations for increased efficiency. My experience includes enhancing client satisfaction by 15% during a virtual internship at Bloomberg through personalized training and tailored onboarding strategies. Additionally, I secured three high-value partnerships at Standard Bank by conducting thorough market analysis and delivering compelling differentiation strategies. I am skilled in leveraging CRM tools like Salesforce and HubSpot, along with data analytics, to optimize workflows and improve sales processes.

Experience

Work history, roles, and key accomplishments

Client Service Intern

Bloomberg

Aug 2023 - Aug 2023 (0 months)

Enhanced client satisfaction by 15% through personalised training and tailored onboarding strategies. Utilised advanced data analytics to uncover root causes of client challenges, empowering them to maximise Bloomberg Terminal features.

Client Relationship Management Data Analytics Customer Satisfaction Training Onboarding

Business & Commercial Analyst Intern

Standard Bank

Mar 2023 - Mar 2023 (0 months)

Secured three high-value partnerships by conducting thorough market analysis and delivering compelling differentiation strategies. Developed scenario-based financial forecasts to inform SME clients’ decision-making processes.

Market Analysis Financial Forecasting Partnership Development Stakeholder Engagement

Customer Service Sales Representative

FrieslandCampina

Aug 2020 - Nov 2022 (2 years 3 months)

Delivered outstanding customer service to a diverse clientele, resulting in a 30% improvement in satisfaction ratings. Exceeded sales targets by 20% quarterly through innovative prospecting and value-driven client engagements.

Customer Service Sales Target Achievement Client Engagement

Sales & Business Development

Shegz Autos

Mar 2017 - Feb 2019 (1 year 11 months)

Increased customer retention by 20% through proactive relationship management and high-touch service delivery. Designed and executed strategic sales initiatives, driving a 30% expansion in the client pipeline.

Sales Strategy Customer Retention Relationship Management

Education

Degrees, certifications, and relevant coursework

University of Hertfordshire

Master of Arts, International Relations

Pursued a Master of Arts in International Relations, focusing on global political dynamics, international diplomacy, and conflict resolution.

University of Lagos

Bachelor of Arts, History and Strategic Studies

Completed a Bachelor of Arts in History and Strategic Studies, exploring historical contexts and strategic frameworks in various societal developments.