Letxa Flores

I’m a personable customer service professional with 10+ years of experience across retail, hospitality, and childcare environments. I’m skilled in cash handling, inventory management, and resolving customer inquiries, and I bring a calm, service-first approach to every interaction.

I’ve supported strong guest and customer experiences by managing inquiries, reservations, and payments, while keeping service organized and accurate. In hospitality roles, I handled phone and in-person guest requests using [Software], collected cash/credit/gift certificate payments with correct change, and helped coordinate smooth scheduling to avoid overbooking.

On the retail side, I improved sales and customer engagement through visual merchandising, organized merchandise presentation, and accurate inventory tracking. I also bring additional operational capabilities—order fulfillment, cleaning/sanitation practices, event/menu support, and technical work with POS systems, Microsoft Office 365, QuickBooks, and data entry—so teams can rely on me to execute and communicate effectively.