brylle valle
@bryllevalle
Motivated technical support representative with strong communication skills.
What I'm looking for
I am a dedicated technical support representative with a proven track record of delivering exceptional customer service and technical assistance. My experience spans over five years, during which I have honed my skills in communication, multitasking, and problem-solving. I am committed to utilizing my abilities to contribute positively to a company's mission and enhance client relationships.
Throughout my career, I have worked with notable companies such as Alorica and TaskUs, where I provided outstanding technical support and motivated my team to achieve excellent workflow and productivity. My educational background in Hotel and Restaurant Services from the Asian Institute of E-commerce has equipped me with a unique perspective on customer service, allowing me to effectively address client needs and foster strong relationships.
Experience
Work history, roles, and key accomplishments
Technical Support Representative
TaskUs
Sep 2019 - Jan 2021 (1 year 4 months)
Provided outstanding technical support to clients, ensuring their issues were resolved efficiently and effectively, contributing to overall customer satisfaction.
Technical Support Representative
Alorica
Apr 2016 - Oct 2018 (2 years 6 months)
Motivated and supported creative staff to enhance workflow and productivity. Assisted in various program aspects within my expertise, ensuring excellent service delivery.
Education
Degrees, certifications, and relevant coursework
Asian Institute of E-commerce
Diploma, Hotel and Restaurant Services
2011 - 2014
Studied Hotel and Restaurant Services, focusing on the principles of hospitality management, customer service, and operational procedures in the food and beverage industry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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