Bryce Titley
@brycetitley
Customer Success and Logistics professional who delivers exceptional remote support and coordinated logistics operations.
What I'm looking for
I’m a Customer Success and Logistics professional with hands-on experience coordinating logistics operations, resolving customer issues, and building long-term client relationships—often in remote environments. In my most recent role as a Logistics Coordinator at Rainpack Logistics, I coordinated logistics activities, maintained accurate records, and handled multiple priorities while keeping a strong customer-first approach.
I also bring a service mindset from online education and administration: as an English Tutor (Yandex Practicum, and Engoo), I delivered online lessons and supported learners through clear communication and consistent follow-through, while maintaining records and working remotely. Earlier, I worked as an Administrative Assistant at Creative Concepts, supporting customer enquiries and daily office operations—strengthening my problem-solving, attention to detail, and process improvement habits.
Experience
Work history, roles, and key accomplishments
English Tutor
Yandex Practicum
Jan 2023 - Present (3 years 7 months)
Delivered online English lessons and built long-term client relationships. Maintained records and worked remotely.
Logistics Coordinator
Rainpack Logistics
Jan 2022 - Jan 2025 (3 years)
Coordinated logistics operations and resolved customer issues. Maintained records, coordinated activities, and built client relationships while managing multiple priorities.
English Tutor
Engoo
Jan 2020 - Jan 2022 (2 years)
Provided one-on-one online instruction and delivered customer service. Worked remotely and maintained strong customer relationships.
Administrative Assistant
Creative Concepts
Jan 2019 - Jan 2022 (3 years)
Supported administration, customer enquiries, and office operations. Helped ensure smooth day-to-day customer and administrative support.
Education
Degrees, certifications, and relevant coursework
British Computer Society
Diploma in Information Technology, Information Technology
Completed a diploma in Information Technology through the British Computer Society.
120-Hour TEFL Certificate
120-Hour TEFL Certificate, Teaching English as a Foreign Language (TEFL)
Earned a 120-hour TEFL certificate to support online English teaching.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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