Bruno Cavallero

I was hired with the challenge of professionalizing people management, but expanded my scope to include process reengineering and full operational digitalization. In just a 70-day cycle, I led a technology-driven transformation focused on efficiency, compliance, and business scalability.

Innovation & Product Development
MÁXIMA App - Conception & Creation: Conceived and led the development of the

As HR Business Partner, I worked directly on the strategic structuring of the HR department, focusing on creating Standard Operating Procedures (SOPs) essential to enable the operation's sustainable expansion. My scope covered the full Recruitment & Selection cycle (from technical mapping of operational profiles to the strategic hiring of new leadership).

In the organizational development pillar

Demonstrating high versatility, I worked across multiple branch models, adapting business strategies to maximize performance. My journey began at a business unit (0302) where, due to the absence of cash-handling operations, I drove opportunities via phone-based outreach -exceeding credit targets that grew from R$250,000 (2022) to R$381,000 (2023).

I was then transferred to Branch 0576, focusing

Demonstrating rapid adaptability to the group's business culture, I conducted feasibility analysis for a portfolio of 13 companies, ensuring the soundness of operations. To optimize performance, I was responsible for implementing the sales CRM system, ensuring near-total control and quantification of commercial results.

Working in a hands-on capacity, I led recruitment, selection, and training o

HR Process Implementation & Business Transformation

Spearheaded a comprehensive process implementation contract, driving the end-to-end restructuring of the company's workforce. Led recruitment, selection, and training across all departments to build a high-performing talent baseline.

Focused on management and results by designing detailed action plans and conducting training on administrative a

Operational Restructuring & Process Optimization

Led the operational restructuring of Sodent, focusing on resolving critical bottlenecks in patient care, such as wait times, scheduling inefficiencies, and customer complaints, while maintaining high patient turnover and accelerating new business acquisition.

Initiated the transformation by recruiting a new commercial team focused on increasing th

Strategic Business Development & Market Expansion

Operating strategically within the Polishop.com.vc channel, focused on developing and executing intensive commercial operations and business development sourcing. Demonstrating strong prospecting and negotiation skills, the daily routine involved identifying and converting qualified leads, enabling network expansion from a single location to an im

HR Coordination & Regional Sales Management

Stepping into an ambassador role for a new business front, the position rapidly evolved into directing HR coordination across the entire network, demonstrating that behavioral competencies and functional expertise outpaced formal qualifications.

Leading the department, designed and implemented HR metrics, internal communication initiatives (endomarketi

Clinic Management & HR Process Transformation

Taking over the management of the Alcântara clinic (São Gonçalo) a unit that had missed its targets for several consecutive months. The strategic focus centered on driving a comprehensive operational turnaround backed by facts and data. Led the restructuring of the sales team with a strong people-first approach, offering voluntary separation options t

HR Consulting & Educational Project Leadership

Leading the HR Consulting front and the educational branch of the NGO, the core focus centered on enabling professional reintegration and career qualification for thousands of individuals through vocational training and adult education programs (EJA).

Achieving a historic milestone, directly co-founded the first university presence within an underse

Sales Management & Team Foundation

Initiated my career in sales management by building a brand-new commercial team from the ground up. Developed the clinic's comprehensive commercial action plan and took full responsibility for training and onboarding all new team members.

Closely monitored performance metrics and actively supervised service sales. Concluded this cycle by presenting performance

Eu ingressei no Grupo MR RESULT dando suporte direto ao gestor na formação da equipe comercial. Fui responsável por elaborar meu próprio plano de ação comercial e ministrar o treinamento para os novos colaboradores.

Neste período, aprendi a importância de acompanhar ativamente os índices de venda da escola e a traduzir esses dados em estratégias. Minha performance e dedicação me levaram a ser pro

Minha entrada no setor de educação e vendas B2C começou com a valiosa experiência na Wizard by Pearson. Esta foi minha primeira grande oportunidade em um ambiente comercial de alta performance, onde desenvolvi e aprimorei as habilidades essenciais de vendas e hunting.

Minhas rotinas diárias envolviam:

Prospecção Ativa: Realizava a captação de novos alunos por meio de cold calls, abordagens diret

Bachelor's program in Human Resources Management from 2023 to 2025.

+ 8 meses de curso de inglês (English Town)

Completed an exchange program related to sports in 2017.

Additional course focused on teaching English as a second language in 2017.

Completed an ESL program (English) from 2010 to 2015.