I've led product design at TechAffinity Global across SaaS and enterprise products, from discovery and user research through prototyping, design systems, and handoff. My work includes PSS Lite, an airline booking platform, and RwandAir's next-generation passenger booking and loyalty experience.
I've also delivered product and design-system work for Xoxoday and Freshworks, where the design system rollout reduced design-to-development churn by 40%. Over 17 years, I've managed and mentored teams of designers and developers while keeping design decisions tied to user insight, delivery quality, and business outcomes.
