julia waceke

I am a quality-focused IT professional with hands-on experience in data annotation, quality analysis, and technical support. I combine technical knowledge from a Diploma in Information Technology with practical experience in monitoring systems and resolving technical issues.

At Cloud Factory I analyzed quality across workstreams, measured compliance against standards, and recommended corrective actions to improve performance. At Samasource I maintained data work requirements, reviewed and corrected datasets to meet required quality thresholds, and supported team objectives.

I began my career providing IT support for a county government, where I installed and configured hardware and software and helped maintain computer systems. This foundation strengthened my troubleshooting abilities and user-focused service approach.

I am driven to apply my analytical and technical skills to roles that value accuracy, continuous improvement, and collaborative problem-solving, and I thrive in dynamic environments where quality and reliability are priorities.