Looking for a job

Brooke Nathan

@brookenathan

Insurance claims adjuster at Mendota Insurance who investigated disputed auto and property damage claims and negotiated settlements.

United States

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What I'm looking for

I'm seeking a senior auto claims, auto physical damage or total loss, property damage, subrogation and arbitration, or complex casualty claims role.

At Mendota Insurance, I investigated and resolved first- and third-party property damage and liability claims, using loss evidence, estimates, and supporting documents to assess coverage, fault, and damages.

I evaluated repair and replacement exposure, negotiated settlements, and documented claim decisions. I also analyzed commercial policy language and coordinated with carriers on excess coverage, limits, and pro-rata allocation.

At The Littleton Group, I investigated property damage and comparative negligence, conducted recorded statements, and coordinated inspections. I also reviewed subrogation documentation and supported the review and payment of recoverable losses.

At Esurance, I investigated auto liability claims, reviewed coverage, and gathered evidence such as damage photographs, scene mapping, and police reports. I reviewed repair estimates and total-loss options, negotiated when appropriate, and processed claim payments and settlements.

Experience

Work history, roles, and key accomplishments

Adjuster II

Mendota Insurance

Aug 2022 - May 2026 (3 years 9 months)

Investigated and resolved first- and third-party property damage and liability claims, determining coverage, fault, and damages. Evaluated damages, negotiated settlements, and managed claim inventory to drive timely resolution.

Claims Investigation Coverage Analysis Liability Determination Subrogation Settlement Negotiation Commercial Policy Analysis Claims Documentation Microsoft Office ISO Claims Onbase LexisNexis Risk Solutions

Property Damage Adjuster

The Littleton Group

Dec 2021 - Aug 2022 (8 months)

Explained policy coverage, conducted recorded statements, and coordinated inspections. Investigated property damage and evaluated liability and comparative negligence.

Policy Coverage Recorded Statements Claims Investigation Liability Assessment Claims Documentation

Liability Claims Adjuster

Esurance

Jan 2018 - Jun 2021 (3 years 5 months)

Investigated auto liability claims by obtaining recorded statements and analyzing loss evidence. Reviewed policies, coordinated inspections, and processed claim payments.

Auto Liability Claims Recorded Statements Policy Reviews Evidence Collection Damage Estimation Total Loss Valuations Claim Payments SIU Fraud Escalation

Collector

Colonial Funding

May 2017 - Jan 2018 (8 months)

Managed high-volume account activity with 100+ outbound calls per day. Negotiated and collected payments on delinquent accounts and resolved payment issues.

Collections Negotiation Customer Service Payment Processing Account Documentation