Brooke Green
@brookegreen
Certified Epic Cadence/Prelude analyst specializing in provider scheduling and training.
United StatesWhat I'm looking for
I am a certified Epic Cadence and Prelude analyst with over eight years of healthcare operations and Epic systems experience, focused on provider scheduling, registration workflows, and decision-tree build maintenance.
I have led master file configuration and scheduling efforts across multiple clinics, delivered system enhancements through close collaboration with IT and clinical teams, and supported major go-lives and optimization projects.
As a systems trainer, I designed and delivered classroom, remote, and one-on-one training for physicians, leadership, and support staff, developed training materials, and measured software effectiveness using performance metrics.
After stepping away to raise my daughter, I am eager to rejoin the workforce, bring proven technical expertise, strong cross-functional collaboration skills, and a dedication to user-centered solutions and continuous improvement.
Experience
Work history, roles, and key accomplishments
IT Certified Epic Cadence/Prelude Analyst
UnityPoint Health
Dec 2017 - Apr 2021 (3 years 4 months)
Supported and optimized Epic Cadence/Prelude across clinics, led provider scheduling and master file configuration, and delivered system enhancements that improved scheduling workflows and end-user adoption.
Systems Trainer
UnityPoint Clinic Corporate Office
Aug 2014 - Nov 2017 (3 years 3 months)
Delivered classroom and remote training for Epic and billing applications statewide, increased user adoption through targeted curricula, and supported major go-lives and optimization projects.
Billing Specialist
UnityPoint Clinic Penn Avenue Internal Medicine
Nov 2013 - Aug 2014 (9 months)
Managed patient billing and claims processing, reconciled payments, resolved billing discrepancies with insurers and patients, and maintained accurate scheduling and patient records.
Patient Service Representative
UnityPoint Clinic
Apr 2012 - Nov 2013 (1 year 7 months)
Served as front-line patient contact, checked in patients, verified insurance, scheduled appointments, and facilitated communication between patients, providers, and billing staff.
Education
Degrees, certifications, and relevant coursework
DCDes Moines Area Community College
Certificate, Billing and Coding
Completed a Billing and Coding certification including coursework in medical terminology, anatomy & physiology, medical insurance, and advanced billing and coding.
East High School
High School Diploma, General Studies
Graduated with a High School Diploma with coursework supporting foundational skills for healthcare administration and billing roles.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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