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Brooke Burgess

@brookeburgess

Procure-to-Pay Coordinator at American Tire Distributors, processing purchase orders and invoices and resolving vendor issues.

United States

Message

At American Tire Distributors, I process purchase requisitions, purchase orders, and vendor invoices, including three-way matching to support accurate payment processing. I also resolve invoice discrepancies and vendor inquiries, and maintain procurement data in Oracle and SAP/Workday environments.

Previously at American Tire Distributors, I coordinated bulk orders for Alaska customers and researched Tesla backorders using Splash BI. At Industrial Imaging Products, I generated more than $1.3 million in sales during my first year as an Account Manager.

Experience

Work history, roles, and key accomplishments

Current

Procure-to-Pay Coordinator

Current

American Tire Distributors

Jan 2026 - Present (8 months)

Process purchase requisitions, purchase orders, and vendor invoices while ensuring compliance with company policies. Perform three-way matching and resolve invoice discrepancies and vendor inquiries.

Procure To Pay Purchase Order Requisitions Accounts Payable Three Way Match Vendor Management ERP Oracle SAP Workday Invoice Processing Compliance Process Improvement Excel Outlook

Customer Service Representative

American Tire Distributors

Jan 2024 - Jan 2026 (2 years)

Coordinated bulk order processing for Alaska customers and managed Tesla backorder research using Splash BI. Delivered exceptional customer service through calls, email, Teams, and chat while maintaining a 98% QA score.

Customer Service Order Processing Backorder Management SplashBI Communication Skills Microsoft Teams Quality Assurance

Account Manager/Broker

AmeriFreight

Sep 2023 - Jan 2024 (4 months)

Built and maintained strong customer and carrier relationships throughout the vehicle transport process. Increased revenue by upselling transportation insurance and multi-vehicle discounts.

Account Management Customer Relationship Management Upselling Vehicle Transport Communication Skills

Account Manager

Industrial Imaging Products

Oct 2020 - Sep 2023 (2 years 11 months)

Developed and maintained long-term customer and vendor relationships. Increased monthly sales to over $100,000 within the first eight months and generated more than $1.3 million in sales during the first year.

Account Management Sales Customer Relationship Management Vendor Management Customized Solutions

Body Shop Administrator / Auto Damage Intern

Southtowne GMC

Oct 2017 - Oct 2020 (3 years)

Coordinated collision repair services between customers, insurance companies, and dealership personnel. Managed insurance claim documentation and accounts receivable collections.

Collision Repair Services Insurance Claims Accounts Receivable Customer Service Documentation