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Brittany Velazquez

@brittanyvelazquez

I deliver client support, beauty consultations, and team operations that build trust and drive sales.

United States
Message

What I'm looking for

I'm looking for a client-facing role where I can resolve customer needs, support sales and operations, and contribute to a collaborative team.

I'm currently a Lead/Beauty Advisor at Sephora, delivering personalized consultations and product demonstrations while maintaining merchandising displays and rigorous hygiene standards.

Previously, I supported clients remotely at Credit Scouts by resolving complex billing and account issues, maintaining accurate records, and coordinating support strategies with remote teams. At State Farm, I managed high-volume renewal and service inquiries while meeting documentation standards.

I've also supervised teams of 20+ at Viva Hollywood, overseeing daily operations, inventory, scheduling, onboarding, and reporting.

Experience

Work history, roles, and key accomplishments

Sephora logoSE
Current

Lead/Beauty Advisor

Nov 2024 - Present (1 year 10 months)

Delivers personalized consultations and product demonstrations to drive sales goals. Maintains store presentation, merchandising displays, and rigorous hygiene standards.

Education

Degrees, certifications, and relevant coursework

TS

Tottenville High School

High School Diploma, General Studies

Completed high school education at Tottenville High School in Staten Island, New York.

Tech stack

Software and tools used professionally

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