Open to opportunities

Brittany Robinson

@brittanyrobinson1

Experienced pharmacy technician and healthcare appeals specialist delivering accurate prior authorizations and customer-focused results.

United States

Message

What I'm looking for

I'm seeking a remote, collaborative healthcare role where I apply pharmacy and prior-authorization expertise, meet production standards, grow licensure, and improve member/provider communication.

I am a PTCB-certified pharmacy technician and healthcare specialist with experience in appeals, prior authorization, and customer-focused sales and management roles. I consistently meet production standards and maintain required licensure and continuing education.

I have remote payer and pharmacy support experience performing chart review, routing requests, and member/provider communication to resolve cases efficiently. I bring strong clerical skills, team communication, and leadership from retail and member services management to healthcare operations.

Experience

Work history, roles, and key accomplishments

Prior Authorization Specialist

MedImpact

Mar 2023 - Apr 2024 (1 year 1 month)

Reviewed and routed prior authorization requests, analyzed chart notes and PACIP guidelines to determine approvability, and escalated complex cases to pharmacists while meeting production standards. Maintained licensing and training compliance and supported team communication in a remote contract role.

Pharmacist Escalation Remote Collaboration Licensing Time Management Communication