Good salary, great benefits, culture, diversity and flexibility.
Brittany McNeal
@brittanylmcneal2
Accounting/ Billing Rep and Customer Care Rep
United StatesWhat I'm looking for
My name is Brittany McNeal. I am an Accounting AR Rep and Customer Care Rep with Aflac. I have recently obtained my second degree, a bachelor’s degree in business management. I graduated as an honor student cum laude with a 3.57 GPA. I’m seeking a better and more challenging opportunity.
I have worked in data entry for 5 years and customer service for the past 10 years. I am team-oriented and have a thirst for knowledge. I am excited to start my new career.
Experience
Accounting/Billing Specialist II/Post Sales Customer Rep
May 2021 - Mar 2024 (2 years 10 months)
Performed routine clerical accounting functions, identified and resolved clerical errors, applied premium payment to payroll and accounts, handled claims, research, and disputes, assisted providers with customer benefits and procedures.
Explained different account types and benefits, processed fraud claims and billing disputes, followed up on customers’ accounts and mobile deposits, filed all complaints and resolved them.
Customer Service Associate & Notary Public
Copart Auto Auction
Jan 2019 - Dec 2019 (11 months)
Notarized various important documents, managed all tracking information and maintained inventory, provided claim and policy information, assisted customers with a warm and professional attitude, answered all general buyer and seller questions.
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