Looking for a job

Brittany McNeal

@brittanylmcneal2

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Accounting/ Billing Rep and Customer Care Rep

United States

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What I'm looking for

Good salary, great benefits, culture, diversity and flexibility.

My name is Brittany McNeal. I am an Accounting AR Rep and Customer Care Rep with Aflac. I have recently obtained my second degree, a bachelor’s degree in business management. I graduated as an honor student cum laude with a 3.57 GPA. I’m seeking a better and more challenging opportunity.

I have worked in data entry for 5 years and customer service for the past 10 years. I am team-oriented and have a thirst for knowledge. I am excited to start my new career.

Experience

Work history, roles, and key accomplishments

Accounting/Billing Specialist II/Post Sales Customer Rep

Aflac

May 2021 - Mar 2024 (2 years 10 months)

Performed routine clerical accounting functions, identified and resolved clerical errors, applied premium payment to payroll and accounts, handled claims, research, and disputes, assisted providers with customer benefits and procedures.

Accounting

Deposit Advocate

Bank of America

Apr 2020 - Mar 2021 (11 months)

Explained different account types and benefits, processed fraud claims and billing disputes, followed up on customers’ accounts and mobile deposits, filed all complaints and resolved them.

Billing Fraud

Customer Service Associate & Notary Public

Copart Auto Auction

Jan 2019 - Dec 2019 (11 months)

Notarized various important documents, managed all tracking information and maintained inventory, provided claim and policy information, assisted customers with a warm and professional attitude, answered all general buyer and seller questions.

Inventory