Brittany Lane

Managed coding and data entry for accurate record-keeping, processed payroll to ensure timely and accurate employee compensation, coordinated staff scheduling, oversaw dispatch operations, and collected payments to maintain accurate financial records.

Administer oaths and facilitate legal proceedings remotely and in person on a proprietary platform, digitally record and prepare audio files and exhibits for transcription, and provide client technical support to ensure accurate reporting.

Developed and executed marketing strategies to increase customer acquisition, managed payroll processing, and performed fence installation and repair to deliver high-quality service and customer satisfaction.

Managed client policies including renewals and changes, conducted follow-up calls to maintain client relationships, organized client files, and processed payments to support client satisfaction.

Quoted property and casualty lines, managed policy servicing and renewals, conducted proactive follow-ups, processed payments, and executed marketing activities to drive client acquisition.

Managed policy servicing, renewals and quotes for property and casualty lines, conducted follow-ups, maintained accurate client files, and processed payments to support retention and new business.

Managed client policies including renewals and changes, conducted follow-up calls, maintained client files, processed payments, and provided backup sales support to improve retention.