Brittany Gathings
@brittanygathings
Senior healthcare product owner improving revenue cycle and EHR reimbursement outcomes.
ZimbabweWhat I'm looking for
I’m a Senior Healthcare Product Owner with 10+ years of experience leading revenue cycle and EHR transformation across federal healthcare systems, hospital networks, and specialty providers. I translate clinical and operational workflows into scalable product solutions that improve reimbursement, reduce denials, and streamline system usability.
In my current role, I own and prioritize the product backlog for an infusion therapy and revenue cycle platform used across provider offices nationwide. I lead sprint planning, backlog refinement, and cross-functional delivery across engineering, operations, and implementation teams, then drive results by identifying workflow gaps, reducing manual processes, and improving claim accuracy through disciplined UAT, release readiness, and post-deployment validation.
Previously, I supported Defense Health Agency revenue cycle modernization efforts across federal healthcare systems by leading governance and operational support across 25+ strategic initiatives. I built executive-level dashboards and reporting tools (Power BI/Excel), managed risk registers and decision logs, and facilitated cross-functional working sessions to prioritize enhancements—backed by measurable performance improvements such as reduced reporting preparation time, improved charge capture, and lower denial rates. Earlier, I led healthcare IT initiatives across Cerner and Epic environments for 1,000+ end users, and I began as an EHR consultant supporting go-live readiness and UAT for multiple healthcare environments.
Experience
Work history, roles, and key accomplishments
Product Owner
Altus Biologics
Dec 2025 - Present (5 months)
Owned and prioritized an infusion therapy and revenue cycle product used across provider offices nationwide, aligning enhancements to clinical workflows, billing processes, and operational goals. Led sprint planning, UAT, release readiness, and post-deployment validation to improve efficiency and reimbursement outcomes.
Process Improvement Analyst
Seneca Holdings
Feb 2021 - Oct 2025 (4 years 8 months)
Supported Defense Health Agency revenue cycle modernization across federal healthcare systems by governing 25+ strategic initiatives. Built executive dashboards that reduced reporting preparation time by 30% and facilitated cross-functional sessions to identify system gaps and prioritize enhancements.
Clinical / Business Application Analyst
USCareNet
Jun 2019 - Feb 2021 (1 year 8 months)
Optimized clinical and billing workflows to improve charge capture, reduce denials, and increase reimbursement accuracy. Developed dashboards that reduced manual reconciliation workload by 40% and supported system enhancements through training, documentation, and workflow design.
IT Project Manager
Cape Fear Valley Health System
Aug 2014 - Jun 2019 (4 years 10 months)
Managed healthcare IT initiatives across Cerner and Epic affecting 1,000+ end users across hospital departments. Directed enterprise upgrade timelines and stakeholder communications and supported workflow optimization for PowerChart, Orders/PowerPlans, and ADT processes.
Independent EHR Consultant
Multiple Health Systems
Dec 2011 - Aug 2014 (2 years 8 months)
Supported EHR implementations and go-live readiness across inpatient and ambulatory environments. Developed UAT scripts, workflow documentation, and training materials to drive successful adoption and assisted clinical and operational teams during transitions.
Education
Degrees, certifications, and relevant coursework
Catawba Valley Community College
Healthcare IT: Workflow & Information Management
Completed studies in Healthcare IT: Workflow & Information Management.
Fayetteville Technical Community College
Phlebotomy Technician, Phlebotomy
Completed training as a Phlebotomy Technician.
Healthcare Financial Management Association (HFMA)
Certified Revenue Cycle Representative (CRCR), Revenue Cycle Management
Earned the Certified Revenue Cycle Representative (CRCR) credential through HFMA.
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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