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Leticia TraverLT
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Leticia Traver

@leticiatraver

Healthcare revenue cycle and operations leader improving cash flow, denials, and team performance.

Zimbabwe
Message

What I'm looking for

I’m looking for a healthcare revenue cycle leadership role where I can improve cash flow and denials, build and coach high-performing teams, and drive process optimization with data, KPIs, and strong stakeholder partnerships.

I’m a healthcare operations and revenue cycle leader with deep expertise in cash posting, accounts receivable, billing, coding, and denial management. Across my roles, I’ve led global teams and cross-functional stakeholders to drive consistent, high-quality service, improve operational efficiency, and support measurable business growth.

Most recently, I oversaw end-to-end revenue cycle operations and helped reduce accounts receivable aging greater than 90 days by 27% within one year for large clients, while keeping aging performance below a 10% threshold. I also improved clinical denial overturn rates by 12% through standardized operating procedures and redesigned Medicare audit workflows to increase visibility and reduce operational risk; earlier roles included maintaining a 90% revenue capture rate, reducing service-level timelines between five and twelve days via automation, and accelerating revenue by one million within nine months after resolving a 15,000+ secondary claim backlog.

Experience

Work history, roles, and key accomplishments

SH

Revenue Cycle Manager

Sage Hospice

Jun 2024 - Nov 2025 (1 year 5 months)

Oversee end-to-end revenue cycle management including cash posting, accounts receivable, billing, and coding while serving as the primary stakeholder point of contact. Improved AR aging >90 days by 27%, reduced operational risk through Medicare audit workflow redesign, and increased clinical denial overturn rates by 12%.

WE

Revenue Cycle Manager

WebPT

May 2021 - Feb 2024 (2 years 9 months)

Directed revenue cycle operations across a growing client portfolio, managing service delivery, operational performance, and process improvement initiatives across multiple billing platforms. Led a team of 28, maintained a 90% revenue capture rate, implemented automation to reduce service timelines, and cleared a 15,000+ secondary claim backlog to accelerate revenue.

OP

Optum 360 Supervisor

Optum 360

Nov 2003 - Apr 2021 (17 years 5 months)

Led an accounts receivable team by streamlining high-dollar workflows, managing payer/denial assignments, and overseeing denial management to reduce non-clinical denials by 15% month-over-month. Supervised payment posting across 8 hospitals for over $60M in daily transactions and supported contract and reimbursement compliance across Medicare, Medicaid, and commercial payers.

Education

Degrees, certifications, and relevant coursework

CS

Camelback High School

General Studies Diploma, General Studies

Completed a General Studies Diploma program at Camelback High School.

GC

Glendale Community College

Business Management

Studied Business Management at Glendale Community College.

Healthcare Financial Management Association (HFMA) logoHH

Healthcare Financial Management Association (HFMA)

Certified Healthcare Financial Professional, Healthcare Financial Management

Earned the HFMA Certified Healthcare Financial Professional credential.

Healthcare Financial Management Association (HFMA) logoHH

Healthcare Financial Management Association (HFMA)

Certified Revenue Cycle Representative, Revenue Cycle Management

Earned the HFMA Certified Revenue Cycle Representative credential.

Tech stack

Software and tools used professionally

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