Brittany D
@brittanyd
Dedicated customer service professional with retail management experience.
What I'm looking for
I'm Brittany Deleon, a dedicated customer service professional with extensive experience in retail management and healthcare support. My journey began at Walmart, where I honed my skills in customer service by assisting customers with money services, returns, and managing the front end operations. My ability to handle multiple tasks efficiently, such as managing breaks and lunches, has been instrumental in ensuring smooth operations.
In my role as a Medicare Agent at Carenet Healthcare, I provided essential support to callers, helping them navigate their healthcare needs. I coordinated appointments and transportation, ensuring that each caller received personalized assistance tailored to their Medicare plans. My experience as an Assistant Manager at Family Dollar further solidified my organizational skills as I managed inventory, maintained store cleanliness, and ensured a welcoming environment for customers.
Experience
Work history, roles, and key accomplishments
Customer Service
Walmart Store 443
Oct 2022 - Jul 2024 (1 year 9 months)
Assisted customers with money services, returns, and exchanges, ensuring efficient resolution of inquiries. Managed front-end operations and optimized time management for breaks and lunches.
Assistant Manager
Family Dollar
Feb 2023 - Nov 2023 (9 months)
Managed freight operations, including unloading trucks and stocking merchandise to maintain organized store displays. Executed store cleanliness and organization tasks, such as setting up schematics and maintaining tidiness.
Medicare Agent
Carenet Healthcare
Feb 2022 - Oct 2022 (8 months)
Assisted callers with Medicare inquiries, including assigning new PCPs and setting up appointments with specialists covered by their plans. Arranged transportation options for patients as needed.
Education
Degrees, certifications, and relevant coursework
Hondo High School
Diploma, General Studies
Completed high school education, earning a diploma. Also attended South West Junior College for a brief period, focusing on Child Education.
South West Junior College
Associate's Degree, Child Education
Attended South West Junior College, studying Child Education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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