Open to opportunities

Brithney White

@brithneywhite

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Ambitious individual skilled in customer service and creative design.

Jamaica

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What I'm looking for

I am looking for a challenging position that allows me to utilize my skills in customer service and creative design while contributing to the organization's success.

I am an ambitious and self-motivated professional with a strong background in customer service and creative design. My experience includes overseeing staff and maintaining high standards of service in various roles, from supervising at Super Savers to providing exceptional front desk service at Ocean Dunes Resort. I thrive in dynamic environments where I can utilize my leadership and organizational skills to enhance team performance and customer satisfaction.

With a solid foundation in visual communication, I am proficient in design tools such as Canva, Adobe Illustrator, and Adobe Photoshop. I am passionate about creating engaging graphics and visual content that effectively communicates messages and enhances brand identity. My goal is to contribute significantly to the success of an organization by leveraging my skills in design and customer service to create impactful experiences.

Experience

Work history, roles, and key accomplishments

Supervisor

Super Savers Meats and Groceries

Sep 2017 - Aug 2018 (11 months)

Oversaw staff and maintained store cleanliness. Assisted in pricing policies and inventory control, while also resolving customer complaints effectively and providing leadership in team performance.

Staff Supervision Team Leadership

Waitress

Fuddruckers Hamburger Restaurant

May 2017 - Aug 2017 (3 months)

Provided friendly and attentive service, ensuring customer satisfaction and cleanliness. Offered local area recommendations to guests.

Customer Service Food Service Customer Satisfaction

Front Desk

Ocean Dunes Resort

May 2017 - Aug 2017 (3 months)

Registered guests and assigned rooms, handling reservations and customer service inquiries. Managed room availability records and guest accounts efficiently.

Reserving Customer Service Account Management Room Assignment

Customer Service Representative

Sutherland Global Services

Sep 2016 - Apr 2017 (7 months)

Responded to customer inquiries and resolved issues, logging interactions and conducting follow-ups. Promoted additional services to customers.

Customer Service Logging

Librarian Assistant

Retreat Branch Library

May 2013 - Aug 2013 (3 months)

Assisted patrons with locating and checking out materials. Maintained and repaired books and equipment, and registered patrons while managing their accounts.

Patron Assistance Material Management Book Repair Equipment Maintenance Account Management

Education

Degrees, certifications, and relevant coursework

University of the West Indies Mona

Bachelor of Arts, Language and Communication

Completed coursework towards a Bachelor of Arts (B.A.) in Language and Communication. Gained foundational knowledge in communication theories and language studies.