Open to opportunities

Britanya Smalling

@britanyasmalling

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Account payable and accounting clerk who turns transactions into clean, accurate records.

Jamaica

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What I'm looking for

I’m looking for a job that lets me use my accounting and customer service skills, work hands-on with accurate processes, and grow in a team that values a “can do” attitude and problem-solving.

I’m a hands-on, practical, and energetic accounting professional with a “can do” attitude and a passion for overcoming challenges. I’m seeking a role where I can utilize and fortify the attributes and skills I possess while delivering accurate, dependable work.

In my Account Payable Clerk role at MegaMart, I prepared cheque payments, selected invoices for payment, checked supplier statements, and supported payment processes by preparing spreadsheets. I bring strong organization and attention to detail to ensure transactions move smoothly and correctly.

At Combined Communications Ltd, I worked as a General Accounting Clerk, reconciling bank accounts and credit cards and preparing GCT calculations. I also posted all transactions to QuickBooks and prepared invoices—building a reliable workflow from data entry through reconciliation.

Beyond accounting, I’ve strengthened my customer-facing problem-solving through roles including Conduent Account Associate and VXI Jamaica Sales Representative. I communicate effectively, troubleshoot and drive resolutions, analyze customer feedback, and use product knowledge to generate sales and maintain customer satisfaction.

Experience

Work history, roles, and key accomplishments

General Accounting Clerk

Combined Communications Ltd

Reconciled bank accounts and credit cards to ensure accurate transaction reporting. Performed GCT calculations, posted transactions to QuickBooks, and prepared invoices.

Bank Reconciliation GCT Calculations Quickbooks Transaction Posting Accounts Reconciliation

Account Payable Clerk

MegaMart

Prepared cheque payments by selecting invoices for payment and checking supplier statements. Built and maintained spreadsheets to support accounts payable processing.

Accounts Payable Cheque Payments Invoice Processing Payment Preparation Vendor Management

Sales Representative

VXI Jamaica

Greeted customers warmly, built rapport, and used product knowledge to recommend offerings. Answered customer questions and provided consistent customer service to support sales.

Customer greeting Customer Greeting Product Knowledge Sales Support Customer Service Objection Handling

Account Associate

Conduent

Handled customer communications through multiple channels, troubleshooting issues to drive resolutions. Collected and analyzed customer feedback while taking ownership of customer concerns to improve satisfaction.

Customer Service Troubleshooting Customer Satisfaction Customer Feedback Analysis Resolution Management

Education

Degrees, certifications, and relevant coursework

Old Harbour High School

CSEC & CAPE Studies, Secondary Education (CSEC/CAPE)

2014 - 2020

Completed secondary education and examinations including CSEC subjects (Mathematics, Information Technology, Principle of Business, Electronic Document Preparation and Management, Integrated Science, English Language, Principle of Accounts, Social Studies) and CAPE subjects (Pure Mathematics, Integrated Mathematics, Management of Business, Communication Studies).