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RONA User

@ronauser1

Accounting Services Analyst II at Conduent, processing accounts payable and analyzing general ledger reports for financial reconciliation.

Jamaica

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What I'm looking for

I'm seeking to contribute to a dynamic organization that values attention to detail and process improvement, supporting operational efficiency through cross-functional collaboration.

At Conduent, I process accounts payable transactions and analyze general ledger reports to support financial reconciliation and reporting. I handle sensitive financial information accurately while meeting strict deadlines.

Earlier at Conduent, I processed payroll cycles and verified earnings, deductions, and contributions against contracts and legal requirements. I also maintained confidential payroll data and updated employee records.

On the General Motors payroll work at Conduent, I calculated overtime and shift premiums, audited payments, and responded to payroll inquiries. I also trained and supported new team members during onboarding.

At Vista, I supported customers with questions about orders, billing, design help, and delivery. My background also includes customer service, sales, and an Associate Degree in Business Studies.

Experience

Work history, roles, and key accomplishments

Current

Accounting Services Analyst II

Current

Conduent

Aug 2025 - Present (1 year 2 months)

Process accounts payable transactions and ensure timely and accurate payment of invoices. Generate and analyze General ledger reports to support financial reconciliation and reporting.

Accounts Payable General Ledger Accountant Financial Reconciliations Data Analysis Confidentiality Deadline Management Excel

CARE Specialist

Vista

Mar 2025 - Aug 2025 (5 months)

Provide exceptional customer support via phone, chat, and email for Vista's customizable products and services. Resolve inquiries related to orders, billing, design help, and delivery with professionalism and care.

Customer Support Problem Solving Attention To Detail Product Knowledge Communication Skills

Payroll Analyst

Conduent

Dec 2022 - Dec 2024 (2 years)

Transferred employees between pay groups while ensuring proper alignment and compliance. Verified earnings, deductions, and contributions against contracts and legal requirements.

Payroll Processing Compliance Data Verification Confidentiality Deadline Management Data Analysis Excel SAP Timekeeping Data Entry Audit Training

Customer Service Representative

Concentrix

Aug 2022 - Oct 2022 (2 months)

Resolved customer issues with empathy, improving satisfaction and retention. Maintained professionalism in high-pressure situations and conflict resolution.

Customer Service Conflict Resolution Communication Skills Empathy Problem Solving

Sales Representative

House of Styles

May 2012 - Feb 2013 (9 months)

Assisted customers and promoted product features to increase sales. Processed transactions and resolved customer complaints.

Sales Customer Service Transaction Processing Visual Merchandising

Education

Degrees, certifications, and relevant coursework

Montego Bay Community College

Associate Degree, Business Studies

Earned an Associate Degree in Business Studies from Montego Bay Community College in 2019.

Montego Bay Community College

Associate Degree, Business Studies

Earned an Associate Degree in Business Studies from Montego Bay Community College in 2019.

Maud McLeod High School

High School Diploma, General Studies

Completed high school education in 2011, passing subjects including Mathematics, English, Principles of Accounts, Information Technology, Social Studies, Human and Social Biology, Biology, and Integrated Science.