Open to opportunities

Bright Baiden

@brightbaiden

Message

Experienced money transfer agent focused on accuracy and customer satisfaction.

Ghana

Message

What I'm looking for

I seek a role in financial services focused on accurate transaction processing, strong customer support, regulatory compliance, and opportunities to contribute to service improvement and community-focused initiatives.

I am a dynamic Money Transfer Agent with hands-on experience at Percentage Enterprise in Accra, delivering high productivity and efficient transaction processing. I consistently improve customer satisfaction and drive revenue growth through attentive service, accurate verification, and timely follow-up.

My work includes preparing transaction and revenue reports, educating customers on transfer products, and ensuring regulatory compliance and fraud detection. I am committed to delivering exceptional results in fast-paced environments and supporting community welfare initiatives.

Experience

Work history, roles, and key accomplishments

Current

Money Transfer Agent

Current

Percentage Enterprise

Dec 2024 - Present (10 months)

Managed money transfer transactions, verified customer identities, prepared transaction and revenue reports, and improved customer satisfaction through follow-up, contributing to operational efficiency.

Fraud Detection Financial Reporting Regulatory Compliance Customer Service Reporting