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Brigham Pendleton

@brighampendleton

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Senior UX and Product Design strategist focused on data-driven, scalable enterprise experiences.

United States

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What I'm looking for

I seek senior product/UX roles where I can lead design strategy, build design systems, mentor teams, and deliver measurable, user-centered outcomes.

I am a senior UX and product design strategist with over 20 years designing complex, data-driven digital products for enterprise and SaaS platforms. I specialize in transforming ambiguous business and user problems into clear, scalable experiences across web and mobile.

I partner closely with product, engineering, and business leaders to bridge strategy and execution, delivering measurable outcomes that elevate usability and drive adoption. At TrueComp I led multi-product UX/UI efforts and helped raise AAR by 17% while increasing user adoption by 22%.

As Lead Product Designer at Workgrid Software, I led end-to-end UX for customer-facing and admin products, initiated user research that contributed to a 36% increase in product adoption, and improved engagement by 47%. I also established cohesive design systems, brand identity, and production assets.

I bring deep expertise in design systems, dashboards, workflow tools, accessibility-aware design, and analytics-informed iteration, and I mentor teams to produce user-centered solutions that align with business goals.

Experience

Work history, roles, and key accomplishments

Senior UX/UI Designer

TrueComp

Jan 2023 - Jan 2025 (2 years)

Led UX/UI for multi-product web experiences supporting benefits, forecasting, and enrollment workflows, improving clarity and engagement and helping raise AAR by 17% while increasing user adoption by 22%.

UX Strategy Design Systems Figma Prototyping Interaction Design Dashboard Design User Research Component Libraries

Lead Product Designer

Workgrid Software

Jan 2018 - Jan 2023 (5 years)

Led end-to-end UX and product design for customer-facing mobile/desktop assistant and backend admin console, driving a 36% increase in product adoption and 47% improvement in user engagement.

Product Design User Research Design Systems Prototyping Interaction Design

Senior User Experience Designer

Liberty Mutual

Jan 2015 - Jan 2018 (3 years)

Provided UX and interactive design for internal IT systems from discovery through delivery, leading a strategic UX project that improved process efficiency by 127% and building a UX team through mentoring.

UX Research Usability Testing Interaction Design Mentoring

Senior Communications Designer

Liberty Mutual

Jan 2014 - Jan 2015 (1 year)

Supported internal communications for IT executives by leading creative concepting, design, and production of print and interactive media and delivering UX and branding for IT-focused tools.

Visual Design Branding Internal Communications Print Design UX Adobe Creative Suite

Senior UX Designer

CyberGrants

Jan 2011 - Jan 2014 (3 years)

Designed enterprise SaaS interfaces and application UX for major clients (Bank of America, GE, Verizon, Boeing), delivering user-centered grant management solutions for Fortune 100 customers.

Enterprise SaaS Interaction Design User Research Wireframing Prototyping Information Architecture Usability Testing

Chief Creative Officer

Brigham Pendleton Design

Jan 2002 - Jan 2011 (9 years)

Founded and operated an interactive design studio providing UX strategy, interface design, implementation oversight, and production services across a range of clients and projects.

UX Strategy Visual Design Client Management HTML CSS Project Management Branding Design Systems

Education

Degrees, certifications, and relevant coursework

Bentley University

Certificate, User Experience

Completed a UX Certificate Program focused on user-centered design methodologies, prototyping, and usability testing.

Union College

Bachelor of Arts, Visual Arts

Earned a Bachelor of Arts in Visual Arts with coursework and projects emphasizing visual design and interactive media.

Bentley University

UX Certificate, User Experience

Completed a UX Certificate Program focused on user experience methods, research, and design practices to support professional practice in product and UX design.