Brigham Pendleton
@brighampendleton
Senior UX and Product Design strategist focused on data-driven, scalable enterprise experiences.
What I'm looking for
I am a senior UX and product design strategist with over 20 years designing complex, data-driven digital products for enterprise and SaaS platforms. I specialize in transforming ambiguous business and user problems into clear, scalable experiences across web and mobile.
I partner closely with product, engineering, and business leaders to bridge strategy and execution, delivering measurable outcomes that elevate usability and drive adoption. At TrueComp I led multi-product UX/UI efforts and helped raise AAR by 17% while increasing user adoption by 22%.
As Lead Product Designer at Workgrid Software, I led end-to-end UX for customer-facing and admin products, initiated user research that contributed to a 36% increase in product adoption, and improved engagement by 47%. I also established cohesive design systems, brand identity, and production assets.
I bring deep expertise in design systems, dashboards, workflow tools, accessibility-aware design, and analytics-informed iteration, and I mentor teams to produce user-centered solutions that align with business goals.
Experience
Work history, roles, and key accomplishments
Senior UX/UI Designer
TrueComp
Jan 2023 - Jan 2025 (2 years)
Led UX/UI for multi-product web experiences supporting benefits, forecasting, and enrollment workflows, improving clarity and engagement and helping raise AAR by 17% while increasing user adoption by 22%.
Lead Product Designer
Workgrid Software
Jan 2018 - Jan 2023 (5 years)
Led end-to-end UX and product design for customer-facing mobile/desktop assistant and backend admin console, driving a 36% increase in product adoption and 47% improvement in user engagement.
Senior User Experience Designer
Liberty Mutual
Jan 2015 - Jan 2018 (3 years)
Provided UX and interactive design for internal IT systems from discovery through delivery, leading a strategic UX project that improved process efficiency by 127% and building a UX team through mentoring.
Senior Communications Designer
Liberty Mutual
Jan 2014 - Jan 2015 (1 year)
Supported internal communications for IT executives by leading creative concepting, design, and production of print and interactive media and delivering UX and branding for IT-focused tools.
Senior UX Designer
CyberGrants
Jan 2011 - Jan 2014 (3 years)
Designed enterprise SaaS interfaces and application UX for major clients (Bank of America, GE, Verizon, Boeing), delivering user-centered grant management solutions for Fortune 100 customers.
Chief Creative Officer
Brigham Pendleton Design
Jan 2002 - Jan 2011 (9 years)
Founded and operated an interactive design studio providing UX strategy, interface design, implementation oversight, and production services across a range of clients and projects.
Education
Degrees, certifications, and relevant coursework
Bentley University
Certificate, User Experience
Completed a UX Certificate Program focused on user-centered design methodologies, prototyping, and usability testing.
Union College
Bachelor of Arts, Visual Arts
Earned a Bachelor of Arts in Visual Arts with coursework and projects emphasizing visual design and interactive media.
Bentley University
UX Certificate, User Experience
Completed a UX Certificate Program focused on user experience methods, research, and design practices to support professional practice in product and UX design.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
brighampendleton.comJob categories
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