Open to opportunities

Brianna King

@briannaking

Detail-oriented Document Specialist skilled in high-volume document management, quality control, and workflow improvement.

United States

Message

What I'm looking for

I am seeking a role where I can apply document control and quality assurance skills, improve workflows, and work collaboratively in a detail-focused, efficient team environment.

I am a detail-oriented Document Specialist with experience managing, reviewing, and organizing high-volume documentation while ensuring accuracy and consistency with established standards. I prioritize confidentiality and quality control in fast-paced production environments.

My background includes operating high-volume scanners, prepping and indexing documents using Dokmee, and training staff on document imaging technology to improve efficiency. I have a strong track record of meeting deadlines, refining workflows, and collaborating with teams to enhance operational processes.

Previously I supported front-desk, patient experience, and client-facing roles where I handled scheduling, payments, and customer communication, which strengthened my time management and interpersonal skills. I bring a practical, process-focused approach and a commitment to maintaining high-quality documentation standards.

Experience

Work history, roles, and key accomplishments

Current

Document Specialist

Current

DigitalTransformations

Jan 2024 - Present (2 years)

Operates high-volume document imaging workflows, ensuring accuracy and quality of scanned and indexed documents while improving procedures to increase efficiency.

Document Scanning Scanning Dokmee Indexing Quality Assurance Confidentiality Training

Front Desk Receptionist

Accent of Style Salon and Spa

Jan 2022 - Dec 2023 (1 year 11 months)

Managed front-desk operations including client check-in/out, appointment scheduling, payments and inventory restocking while maintaining service quality and performing closing procedures.

Reception Scheduling Cash Handling Payments Customer Service Shopify Social Media Management

Patient Experience Coordinator

Alaska Women’s Health

Jan 2020 - Dec 2021 (1 year 11 months)

Handled patient check-in/out, created accounts, verified insurance, collected payments and prepared balanced daily deposits while managing phone triage and appointment follow-ups.

Patient Intake Insurance Verification Payment Processing Cash Handling Triage