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Brianna Gargano

@briannagargano

Group Reservations Coordinator at Hilton Waldorf Astoria and Signia, coordinating bookings for conventions and up to 60 groups.

United States
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At Hilton Waldorf Astoria and Signia, I coordinate complex group reservations and room inventory across two connected luxury resorts and convention center space. I typically manage about 60 groups at a time and partner with Sales, Revenue Management, and Event teams to keep bookings on schedule.

I created and ran Wellness Atelier, a lobby pop-up activation series showcasing and sampling products for guests, with signage and a branded takeaway card. I also worked with resort sales teams, vendors, and event planners to build customized spa packages for corporate groups.

At Cornerstone Foot and Ankle, I brought physician credentialing in house from a third party for 10 physicians and managed credentialing, licensing, and enrollment paperwork across practice sites. I also created and led onboarding and workflow training for front office reception staff and medical assistants.

Experience

Work history, roles, and key accomplishments

HS
Current

Complex Group Reservations Coordinator

Hilton Waldorf Astoria and Signia

Jun 2026 - Present (5 months)

Coordinate complex group reservations and room inventory across two luxury resorts, managing about 60 groups at a time. Handle high volumes of calls, emails, and client inquiries, and partner with sales, revenue, and event teams.

HS

Spa Front Desk and Activations Coordinator

Hilton Waldorf Astoria and Signia

Oct 2024 - Jun 2026 (1 year 8 months)

Managed front desk inquiries, phone calls, and email communications for spa group inquiries, booking reservations, and answering guest questions. Generated spa group sales and created the Wellness Atelier pop-up activation series.

PR

Unit Secretary and Front Desk Representative

ProMedica

Oct 2020 - Aug 2022 (1 year 10 months)

Managed unit front desk duties as primary point of contact for calls, visitors, physicians, and nursing staff. Handled high volume phone transfers, patient admissions, scheduling, and administrative paperwork.

CC

Advisement Assistant and Receptionist

Camden County College

Jan 2018 - Jan 2022 (4 years)

Served as front desk receptionist, greeting students and visitors, answering calls, and directing traffic. Managed appointment scheduling, student intake, email correspondence, and data entry.

CA

Assistant Teacher

Children of America

Jan 2016 - Jan 2018 (2 years)

Assisted in teaching and supporting children in a childcare setting.

Education

Degrees, certifications, and relevant coursework

Purdue University Global logoPG

Purdue University Global

Bachelor of Science, Business Administration

2024 -

Pursuing a Bachelor of Science in Business Administration with a concentration in Sports and Entertainment Management, expected to continue as of 2026.

Camden County College logoCC

Camden County College

Associate Equivalent, General Studies

2015 - 2020

Completed an Associate Equivalent in General Studies from Camden County College from 2015 to 2020.

Tech stack

Software and tools used professionally

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