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Brian Garay

@briangaray

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Experienced IT specialist with expertise in system administration and network security.

Belize

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I am an experienced IT specialist with a strong background in system administration and network security. Throughout my career, I have successfully managed IT infrastructure, implemented security measures, and provided technical support to ensure smooth operations for various organizations.

At Margaritaville Beach Resort, I developed an inventory asset management system and implemented necessary software updates and patches for all PCs. I also monitored the Fortinet firewall and made changes based on business needs. Additionally, I troubleshooted network connectivity issues and installed network-related software.

During my time at Voyse International, I provided local and remote assistance on cloud and local software, including Amazon WorkSpaces. I also configured Dell switchports and managed MS Intune COBO devices and licenses. Furthermore, I created VDI and Office 365 logins and updated MS Azure AD.

Experience

IT Specialist/ IT Manager

Margaritaville Beach Resort, Ambergris Caye

Created Inventory Asset Management system with all IT related tools. Monitored the Fortinet firewall and made changes based on business needs. Troubleshot network connectivity LAN, WAN, WLAN issues. Installed cameras, access points, and other network-related software.

Active Directory Azure AD Firewalls Office 365 Networking Splunk Network Fortinet DNS Amazon Web Services Virtualization VMWare Nessus Cloud Services

Sr. Computer Support Specialist

Voyse International

Troubleshot network connectivities. Provided local and remote assistance on cloud and local software. Assisted with Amazon WorkSpaces. Created VDI and Office 365 logins, MS Azure AD updates, and Manage Engine. Configured Dell switch ports. Configured Linux desktops for remote users. Managed MS Intune COBO devices and licenses. Installed cameras.

Active Directory Azure AD Firewalls Networking Amazon Web Services Virtualization Cloud Services

IT Support Technician

TransparentBPO

Troubleshot network connectivity. Configured Cisco switches and made changes to VLans and switch ports. Re-imaged, updated, and maintained local and remote users' PC. Provided remote assistance with O365, Manage Engine, PDQ Deploy. Updated inventory and system placement. Set up VPN, antivirus definition update, and Active Directory update. Scheduled installations and upgrades in accordance with es

Firewalls Networking Cisco Nessus

IT Support Technician

Belize City Council

Troubleshot network connectivity. Configured Cisco switches and made changes to VLans and switch ports. Re-imaged, updated, and maintained local and remote users' PC. Provided remote assistance with AnyDesk. Updated inventory and system placement. Set up VPN, antivirus definition update. Scheduled installations and upgrades in accordance with established IT policy and procedures. Configured Centos

Systems Management Firewalls Networking Cisco DNS

IT Support Technician

RCC BPO

Troubleshot network connectivity. Provided Citrix support. Re-imaged, updated, and maintained local users' PC. Provided assistance with O365 and Manage Engine. Updated inventory and system placement. Set up VPN, antivirus definition update, and Active Directory update. Scheduled installations and upgrades in accordance with established IT policy and procedures.

Networking Citrix