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Brian AmparoBA
Looking for a job

Brian Amparo

@brianamparo

I deliver customer support, retention, sales, and technical assistance across diverse BPO accounts.

Philippines
Message

I've supported customers at Qualfon and iQor across retention, sales, technical support, financial, and travel accounts. I focus on strong customer satisfaction, retention, and sales performance.

I'm also building system administration knowledge through my studies at Carlos Hilado Memorial State University and Microsoft Career Essentials in System Administration.

Experience

Work history, roles, and key accomplishments

Qualfon logoQU
Current

Customer Service Specialist

Feb 2020 - Present (6 years 8 months)

Worked as Customer Service Specialist at Qualfon.

iQor logoIQ

Customer Service Representative

Mar 2022 - Feb 2023 (11 months)

Worked as Customer Service Representative at iQor.

Education

Degrees, certifications, and relevant coursework

CU

Carlos Hilado Memorial State University

2024 - 2028

MI

Microsoft

Career Essentials in System Administration by Microsoft and LinkedIn

Issued Feb 2026

Tech stack

Software and tools used professionally

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