At Charter Communications, I work as an Account Strategist /Client Relationship Strategist. My experience spans account management, sales, and marketing roles at Pilot Travel Centers, Sagent, Kroger, and Regional One Medical Center.
I’ve worked on customer engagement and omnichannel campaigns, using customer journey analysis, segmentation, and campaign performance data to inform growth and retention strategies. My work has included campaigns associated with increased online engagement, social media followers, and foot traffic, as well as testing and optimization across email, digital, and promotional channels.
