Brewster munialo
@brewstermunialo
Technical Product Manager delivering reliable, scalable transport and payments platforms across East Africa.
KenyaWhat I'm looking for
I’m a Technical Product Manager with 5+ years leading transport and payments platforms across East Africa, driving mobile money integrations via M-Pesa Daraja, MTN MoMo, and Airtel Money. I built and scaled BuuPass’s Bus and Train Management Systems from concept to multi-operator deployment, owning roadmaps and guiding cross-functional delivery from discovery to release.
I’m especially proud of operational reliability and measurable outcomes: I’ve sustained 98–99.9% uptime across live passenger and operator platforms and reduced passenger verification time by 80% through Kenya Railways ticketing transformation. I also reduce incident resolution time by 40% using escalation workflow redesign and root-cause analysis, and I lead distributed delivery across Kenya, Uganda, and Tanzania with full product lifecycle accountability.
Experience
Work history, roles, and key accomplishments
Technical Product Manager
BuuPass
Jun 2024 - Present (2 years)
Owned product strategy and roadmap execution for BuuPass Bus & Train Management systems supporting 20 transport operators and 10,000+ daily ticket transactions across East Africa. Led Kenya Railways ticketing digitization (SMS/email with QR/barcodes), reducing passenger boarding verification time by 80%, while maintaining 99.9% uptime on the Train Management System and 98%+ on the Bus Management S
Product Manager (Acting)
BuuPass
Apr 2019 - Jun 2024 (5 years 2 months)
Progressed from technical support and implementation into full product ownership of the Bus Management System, scaling to 20 active operators across Kenya, Uganda, and Tanzania. Delivered a B2B platform processing 10,000+ tickets/day and integrated M-Pesa Daraja, MTN MoMo, and Airtel Money APIs to enable cashless ticketing and improve platform reliability and performance.
Education
Degrees, certifications, and relevant coursework
University of Eastern Africa, Baraton
Bachelor of Science, Computer Software Engineering
2015 - 2019
Earned a BSc in Computer Software Engineering at the University of Eastern Africa, Baraton from 2015 to 2019.
Availability
Location
KenyaAuthorized to work in
Social media
Job categories
Skills
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