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Brent Karpiak

@brentkarpiak

Technical solutioning leader at Kyndryl who increased proposal success by 30% and helped secure over $50M in annual client solutions contracts.

United States
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What I'm looking for

I'm seeking a Help Desk Manager position at CACI where I can contribute my technical solutioning and executive support skills to support the mission of ensuring the safety of the nation.

At Kyndryl, I managed a cross-functional team and guided complex technical solutions aligned with customer requirements and business goals. My work included developing a mentorship program that boosted team efficiency by 15% and streamlining intake to reduce proposal development time by 20%.

At IBM Corporation, I developed customer-focused technical solutions and supported the IBM CEO and Board Chairman in a high-visibility executive environment. I also created executive training documentation and a testing framework for critical applications.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UB

University at Buffalo

Bachelor of Science, Information Technology

Grade: 3.7/4.0

Bachelor of Science in Information Technology from the University at Buffalo with a GPA of 3.7/4.0.

MI

Microsoft

Microsoft Certified: Azure Fundamentals, Cloud Computing

Certification in Microsoft Certified: Azure Fundamentals from Microsoft.

University at Buffalo logoUB

University at Buffalo

Bachelor of Arts, Film Production

Grade: 3.7/4.0

Bachelor of Arts in Film Production from the University at Buffalo with a GPA of 3.7/4.0.

University at Buffalo School of Law logoUL

University at Buffalo School of Law

Juris Doctor, Law

Grade: 3.7/4.0

Juris Doctor from the University at Buffalo School of Law with a GPA of 3.7/4.0.

Microsoft logoMI

Microsoft

Master Microsoft 365 Copilot & AI Agents, Artificial Intelligence

Certification in Master Microsoft 365 Copilot & AI Agents from Microsoft.

Rensselaer Polytechnic Institute logoRI

Rensselaer Polytechnic Institute

Master's in Information Technology, Information Technology

Grade: 4.0/4.0

Master's in Information Technology from Rensselaer Polytechnic Institute with a GPA of 4.0/4.0.

Tech stack

Software and tools used professionally

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