Open to opportunities

Brahim Ezzahaf

@brahimezzahaf

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Customer Service and eCommerce professional with data analysis skills.

Morocco

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What I'm looking for

Looking for a role that utilizes my customer service and data analysis skills to drive business growth and success.

I'm Brahim, a 24-year-old professional with experience in customer service and eCommerce. I'm committed to providing excellent service and proficient in Excel for data analysis and reporting.

Throughout my career, I've developed strong customer service skills, managed budgets, and optimized media spend across various platforms. I've also analyzed campaign performance data to refine strategies and maximize ROI.

I've worked in hospitality, focusing on guest satisfaction and teamwork, and gained valuable insight into airport operations. I'm skilled in digital advertising, market research, and strategic planning, with experience in using Excel for data analysis and reporting.

Experience

Work history, roles, and key accomplishments

Training Intern

Movenpick Hotel

Jan 2020 - Jul 2020 (6 months)

Gained experience in hospitality, focusing on guest satisfaction and teamwork, and supported staff in delivering high-quality service.

Hospitality Team Leadership Customer Service Excel

Media Buyer

CCFA MARRAKECH

Oct 2018 - Jul 2020 (1 year 9 months)

Managed budgets and optimized media spend across platforms, analyzed and tracked campaign performance data, and conducted market research to identify target audiences and create effective advertising strategies.

TikTok Excel Data Analysis Market Research Digital Advertising