Brad Wilson

Led requirements analysis and business process design for a multi-year digital transformation roadmap for an energy utility company. Translated MSME business requirements into deployed custom workflow agentic automations for real estate and property development clients.

Deployed the Bank of Namibia AI Agent from pilot to live production, liaising between business stakeholders and technical teams. Analyzed operational processes and engineered agentic workflows for Namibia's largest private hospital group.

Identified and implemented an integrated project management platform to optimize communication and project oversight. Collaborated with C-suite representatives to elicit and align digital deliverables with business requirements.

Led delivery of enterprise CRM and eCommerce platform deployments, including Salesforce implementation, building commercial business cases and managing vendor performance. Administered enterprise-wide transformation roadmaps with over N$5 million in annual budgets.

Scaled a comprehensive digital literacy training program across multi-disciplinary teams. Managed consumer marketing platforms across FMCG and hospitality business units, using retention data to increase Customer Lifetime Value.

Formulated multi-industry Marketing Technology roadmaps to align marketing channels and strategies with business digital maturity. Project managed digital components of over 50 national consumer promotions with close to 20 million combined interactions.

Coordinated digital marketing activities across the group, supporting campaign execution and digital literacy initiatives.

Pursued an MBA with a focus on Artificial Intelligence, completing in 2026.

Completed a Post-Graduate Diploma in AI in Business.

Completed a Post-Graduate Diploma in Digital Marketing.

Earned a Bachelor of Commerce in Marketing Management.

Completed a certification in Google Project Management.

Completed a certification in AI Product Management Specialisation.

Completed a certification as a Product Manager Professional.

Completed a certification in Leadership in Digital Transformation.

Completed a Design Thinking Specialisation via Coursera.

Completed a certification as a Design Thinking Guide.

Completed the Taking Charge of Change achievement.